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Leapfrog connect cannot find Flashplayer

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I have upgraded my system (Windows 8 64bit) to the latest version of Flashplayer (14.0.0.179).   When I check to make sure that it is working using the following link it says all is well (Flash Player Help).  Leapfrog ran a test to see what the problem was and their software is unable to find Flashplayer installed.  They claim that there must be a "system level problem" with Flashplayer, despite it working with Firefox.  Can someone help?

 

I have used the adobe software to completely remove flashplayer and did fresh instal of Flashplayer (14.0.0.179).  This did not help.

 

Thank you in advance.


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